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    RealmStock Store

    Questions and Support

    Instant Automated Delivery 24/7

    Our orders are automatically sent out around the clock if there is no manual review needed. If you don't receive your items instantly, let us know!

    Available from 11AM to 11PM PDT

    We respond to customer messages throughout the day and if you contact us outside of our online period you will be the first to be contacted in the morning.
    We can help with any issues or questions!

    Sell us your unused Giftcards

    We accept Amazon, Target, Walmart, Steam, iTunes, and Battle.net for 100% in store credit. We also accept OSRS GOLD! Send us your giftcard code(s) and we will send you a RealmStock Store Credit code that will not expire. It can be used with other giftcards or payment methods. It can be reused until the balance reaches $0.0.

    Amazon Giftcards Target Giftcards Walmart Giftcards Steam Giftcards BattleNet Giftcards iTunes Giftcards OSRS GP

    Contact Us

    We're here to help with any order issues!

    Q:

    How long does delivery take?


    A:

    Delivery is always instant unless you order an account or are flagged.



    Q:

    Is ordering safe?


    A:

    Our customers have had 100% safety since 2017. Your personal information is private and your game account is safe.



    Q:

    What if my order is incorrect?


    A:

    If there is anything wrong with your order, we can and will fix it!



    Q:

    How do I claim my order?


    A:

    It's really easy! Check out our How It Works Page.




    RealmStock Support

    My order hasn't arrived
    My order was sent to the wrong email
    My order is incorrect
    Other order issue

    Trade in your gifcards for store credit!

    Q:

    How long does it take to get my credit?


    A:

    We will manually credit you to your email within 24 hours!



    Q:

    How does RealmStock Credit work?


    A:

    Credit given for giftcards comes in the form of a gift code. It does not expire, and it can be used until it runs out.



    Q:

    Can I trade in other types of Gift Cards?


    A:

    In some cases we may be able to redeem other types of cards, let our support team know if you have some.



    RealmStock Support

    Steam (U.S. & Canada Only)
    Amazon (U.S. Only)
    Target (U.S. Only)
    Walmart (U.S. Only)
    BattleNet (U.S. Only)
    iTunes (U.S. Only)

    Get help with our Exalt Multi-Tool!

    Q:

    How do I fix "Failed to load il2pp" and "missing _Data" errors?


    A:

    These errors can appear randomly but can be fixed by signing in and out of the RotMG Launcher a few times.



    Q:

    Is the RealmStock Exalt Multi-Tool Safe?


    A:

    The Multi-Tool is made by RealmStock and your account credential safety is guaranteed while using the program.



    Q:

    Where do I download the Exalt Multi-Tool Client?


    A:

    You can download the Multi-Tool Client HERE.



    Q:

    Does the Exalt MultiTool Client work on Mac or Linux?


    A:

    We currently have NO means of developing for other platforms.



    Q:

    What do I do if I have an issue with the tool?


    A:

    Please let us know below about any issues or bugs you are having.



    Q:

    What if I have a feature or hack suggestion?


    A:

    We are gladly accepting feature suggestions. Please refer to the planned features list on the download page first.



    Q:

    How do I set up the tool?


    A:



    RealmStock Support

    How can we help you?

    Q:

    What if my question or issue isn't listed and doesn't match a category?


    A:

    Send us a message here and we will be happy to help!



    Q:

    Do you guys buy items or accounts?


    A:

    We are currently not buying items or accounts. We may be interested in accounts with UNSET security answers.



    RealmStock Support

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