Contact Us
Questions and Support
Instant Automated Delivery 24/7
Our orders are automatically sent out around the clock if there is no manual review needed. If you don't receive your items instantly, let us know!
Available from 11AM to 11PM PDT
We respond to customer messages throughout the day and if you contact us outside of our online period you will be the first to be contacted in the morning.
We can help with any issues or questions!
Sell us your unused Giftcards & more!
We accept: Amazon, Target, Walmart, Steam, Apple/iTunes, Battle.net, OSRS Gold, and CS:GO Items
For 100% in store credit. Send us your giftcard code(s) and we will send you a RealmStock Store Credit Code. Check the giftcard section below for more info!
Contact Us
We're here to help with any order issues!
Q:
How long does delivery take?
A:
Delivery is always instant unless you order an account or are flagged.
Q:
Is ordering safe?
A:
Our customers have had 100% safety since 2017. Your personal information is private and your game account is safe.
Q:
What if my order is incorrect?
A:
If there is anything wrong with your order, we can and will fix it!
Q:
How do I claim my order?
A:
It's really easy! Check out our How It Works Page.
Trade in your Gifcards or Virtual Items for store credit!
Q:
How long does it take to get my credit?
A:
We will manually credit you to your email within 24 hours!
Q:
How does RealmStock Credit work?
A:
Credit given for giftcards comes in the form of a gift code. It does not expire, and it can be used until it runs out.
Q:
Can RealmStock Giftcards be used with other payment methods?
A:
Our Giftcards can be combined with any other payment method or giftcard.
Q:
Can I trade in other types of Gift Cards?
A:
In some cases we may be able to redeem other types of cards, let our support team know if you have some.
Q:
How do I trade in CS:GO Keys & Items?
A:
We accept CS:GO Keys & Items worth over $1 on the Steam Market for 100% value.
Send us a trade HERE then send us an email with your profile information.
Q:
How do I trade in OSRS GP & Items?
A:
We accept OSRS GP & Items!. Arrange a time to meet in-game with our support team if you are interested!
Submit a bug report Exalt Multi-Tool!
Q:
When will AutoAim be added?
A:
We don't know and any emails regarding AutoAim will be deleted.
Q:
What if I am getting constant DCs (disconnect)?
A:
Deca servers are highly unstable and DCs are common! Only report DCs that are repeatable on video.
Q:
What if the tool is Outdated?
A:
We are always aware when the game updates and will post the tool here ASAP. Do not ask!
Q:
What if I can't get it to work?
A:
Our support team cannot help you set up the tool. Please refer to the video or ask a friend!
Q:
Is the RealmStock Exalt Multi-Tool Safe?
A:
The Multi-Tool is made by RealmStock and your account credential safety is guaranteed while using the program.
Q:
Where do I download the Exalt Multi-Tool Client?
A:
You can download the Multi-Tool Client HERE.
Q:
Does the Exalt MultiTool Client work on Mac or Linux?
A:
We currently have NO means of developing for other platforms.
Q:
What if I find a bug with the tool?
A:
Please let us know below about any issues or bugs you are having.
Q:
How do I set up the tool?
A:
How can we help you?
Q:
Is RealmStock hiring?
A:
RealmStock is not currently hiring, sorry.
Q:
What if my question or issue isn't listed and doesn't match a category?
A:
Send us a message here and we will be happy to help!
Q:
Do you guys buy items or accounts?
A:
We are currently not buying items or accounts.