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Support Category
Frequently Asked Questions
What payment methods are accepted?
We accept the following instant payment methods:
We accept the following giftcard traded into us for 100% in store credit:
Also note the PaymentWall checkout option as it features hundreds of different payment methods for countries around the world.
How long does delivery take?
Delivery is always instant for legitimate orders.
Is ordering safe?
Your personal information is private and your game account is safe.
What if my order is incorrect?
If there is anything wrong with your order, we can and will fix it!
How do I claim my order?
It's really easy, see our instructional video at the bottom of this page!
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Frequently Asked Questions
What if I am getting constant DCs (disconnects)?
Deca servers are highly unstable and DCs are common! Only report DCs that are repeatable on video.
What if the tool is Outdated?
We are always aware when the game updates and will post the tool here ASAP. Do not ask!
What if I can't get it to work?
Our support team cannot help you set up the tool. Please refer to the video or ask a friend!
Is the RealmStock Exalt MultiTool Safe?
The MultiTool is made by RealmStock. Your account credential safety is guaranteed while using the program.
Where do I download the Exalt MultiTool Client?
You can download the MultiTool Client HERE.
Does the Exalt MultiTool Client work on Mac or Linux?
We currently have NO means of developing for other platforms.
What if I find a bug with the tool?
Please let us know below about any issues or bugs you are having.
How do I set up the tool?
Check out our instructional video:
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Frequently Asked Questions
Is RealmStock hiring?
RealmStock is not currently hiring, sorry.
What if my question or issue isn't listed and doesn't match a category?
Send us a message here and we will be happy to help!
Do you guys buy items or accounts?
We are currently not buying items or accounts.
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Support online daily
We respond to messages throughout the day every day. We are in the Pacific Time Zone.
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Instant delivery 24/7
Our orders are automatically sent out around the clock if there is no manual review needed.
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Sell us your giftcards
Send us your giftcard codes and we will send you a RealmStock Store Credit Code.