Order Questions
What payment methods are accepted?
We accept the following instant payment methods:
We accept the following giftcard traded into us for 100% in store credit:
Also note the PaymentWall checkout option as it features hundreds of different payment methods for countries around the world.
How long does delivery take?
Delivery is always instant for legitimate orders.
Is ordering safe?
Your personal information is private and your game account is safe.
What if my order is incorrect?
If there is anything wrong with your order, we can and will fix it!
How do I claim my order?
It's really easy, see our instructional video at the bottom of this page!
Giftcard Questions
How can I trade my Giftcards to RealmStock?
We accept many types of giftcards in exchange for store credit!
Your giftcard balance converts at a 100% rate.
Please use our Giftcard Trade-In Form.
Your giftcard balance converts at a 100% rate.
Please use our Giftcard Trade-In Form.
How long does it take to get store credit?
We will manually credit you to your email within 24 hours!
How does store credit work?
Store credit given for giftcards comes in the form of a gift code to be used on the checkout page. It does not expire, and it can be used until it runs
out.
Can credit be used with other payment methods?
Store credit can be combined with any other payment method.
Can I trade in other types of Gift Cards?
In some cases we may be able to redeem other types of cards. Let our support team know if you have some.
How do I trade in CS:GO Keys & Items?
We accept CS:GO Keys & Items worth over $1 on the Steam Market for 100% value. Send us a trade
📩 HERE 📩 then
send us an email with your profile information.
MultiTool Questions
What if I am getting constant DCs (disconnects)?
Deca servers are highly unstable and DCs are common! Only report DCs that are repeatable on video.
What if the tool is Outdated?
We are always aware when the game updates and will post the tool here ASAP. Do not ask!
What if I can't get it to work?
Our support team cannot help you set up the tool. Please refer to the video or ask a friend!
Is the RealmStock Exalt MultiTool Safe?
The MultiTool is made by RealmStock. Your account credential safety is guaranteed while using the program.
Where do I download the Exalt MultiTool Client?
You can download the MultiTool Client HERE.
Does the Exalt MultiTool Client work on Mac or Linux?
We currently have NO means of developing for other platforms.
What if I find a bug with the tool?
Please let us know below about any issues or bugs you are having.
How do I set up the tool?
Check out our instructional video:
Other Questions
Is RealmStock hiring?
RealmStock is not currently hiring, sorry.
What if my question or issue isn't listed and doesn't match a category?
Send us a message here and we will be happy to help!
Do you guys buy items or accounts?
We are currently not buying items or accounts.